Digital Pacific - Put Emphasis on Providing Superior Support, Reliability and Trust

Digital Pacific provide a range of scalable services including shared hosting, virtual private servers, dedicated servers and reseller hosting through their team of highly skilled professionals.

As they were ingrained into Australia’s IT industry and continually growing their brand and reputation, it was critical to Digital Pacific’s success that they partnered with the leader in payment reliability, whilst ensuring they maintained exceptionally high customer service.

Solution

credit cards being waved in the air

Reliability and uptime at the forefront of success

Digital Pacific pride themselves in having superior reliability and uptime when compared with others in the Australian IT industry. It’s because of this that they chose payment provider eWAY to reliably and securely handle all of their payments for customers, both on a direct once-off purposes, and an ongoing recurring basis.

eWAY’s unrivaled uptime and payments expertise meant Digital Pacific finally had piece of mind knowing the best in the business were looking after their payments, helping their business grow.

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eWAY humanizes AND systemizes resulting in less interaction which reduces costs for running the business.

Here’s What Makes It Work

Every eWAY customer has unique wants, needs and priorities. For Digital Pacific it’s eWAY security, reliability, and ease of use which is paramount to a successful partnership whilst growing an IT provider to become a market leader.

Reliable secure connections

Digital Pacific use an SSL certificate provided by eWAY to improve card data security, and increase their customers confidence in using their services.

Better conversions

Uses eWAY’s Secure Site Seal to give customers added confidence on their site, increasing safety perception and basket conversions.

Life changing business intelligence

Digital Pacific access their MYeWAY for powerful reporting and vital business intelligence.

Repeat purchase, seamlessly

Digital Pacific use eWAY’s secure Token Payments product so they don’t have to store their customers card details, allowing their customers to purchase repeatedly without constantly entering their card information.