Cookies Policy

A “cookie” is a small software file stored temporarily (session cookie) or placed on your computer’s hard drive (persistent cookie). The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser, and tailor web pages and/or login information to the user’s preferences. Cookies help us customise your interactions with eWAY and improve the way you interact with the website. By gathering and remembering information about your website preferences through cookies we provide an enhanced user experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include personal information.

When you visit the eWAY site we use “session cookies” to allow us to uniquely identify your browser. We also use “persistent cookies” that only eWAY can read and use, to identify you as an eWAY user and make it easier for you to use our services.

Essential cookies: Cookies that are critical to the functionality of our Site. They are used to keep a user logged into the Site and remember relevant information when the user returns to the Site and uses the Service.

Functional cookies: Cookies to track users’ activities on the Site, understand their preferences within the Site and improve their user experience.

Marketing cookies: Cookies provided by third parties, allowing us to deliver customised marketing information to our customers based on their site usage profile and avoid delivering irrelevant marketing
to customers.

eWAY Cookies

Below are the main cookies we use and an explanation on what each cookie does:

Google Analytics: __utma, __utmb, __utmc, __utmz, __utmv

These cookies are used to collect information about how visitors use our site. The information is used to help us improve the website and shopping experience. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Crazy Egg: mf_user, mf_session, mf_lastpageview, is_returning
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, details of which can be found by following the relevant link.

Pardot: Pardot.SeenBefore, visitor_id36952
Pardot tracking cookies allow us to collect information about how you use our site after you have received an email from us. The cookies track data linked to your email address and include data such as how you arrived at the site, how often you've visited, and which pages you looked at.

Live Chat: __lc.server.XXXXXXX, lc_window_state, __lc.visitor_id.XXXXXXX
These cookies are set by our live chat client, supplied by LiveChatInc. All cookies starting either __lc or lc_ are associated with the chat client and store information about any currently running chat sessions and previous chat sessions you've had.

Chartbeat: _chartbeat2
This cookie is used by Chartbeat, a third party real-time analytics service. It lets us see how people are interacting with our site in real-time.

Google Remarketing: __ar_v4
This cookie is written by Google for the purpose of showing advertisements to users who have previously visited the site as they browse other websites on the internet (See

Optimizely: optimizelyBuckets, optimizelySegments, optimizelyEndUserId, optimizelyPendingLogEvents
Used to dynamically change page content for different users.

Controlling cookies: you can accept or decline the use of cookies through a functionality built into your web browser.

If You want to learn more about cookies, or how to control or delete them, please visit for detailed guidance.

If You disable Your web browser’s ability to accept cookies You still will be able to browse our Site, but might not be able to access or take advantage of all of our features.