Resources

Everything you need to know (and grow)

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Knowledge base

Learn the basics

Browse our knowledge base to find answers, get simple step by step solutions, and advance your customers’ experience.

FAQs

Still need answers?

Browse some of our most commonly asked questions and get the answers you’re looking for.

Eway supports all the major card schemes globally, these include:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners
  • Discover

Credit Card – Setup a credit card on your MyEway account, and Eway will bill your transaction fees, and annual renewal automatically.
Note: Eway accepts Visa, MasterCard, American Express, Diners and JCB.

Recurring or Subscription Payments – You can set up Direct Debit by enabling Eway to bill your transaction fees, with annual renewals occurring automatically. This can be set up by completing a ‘Request to pay via direct debit’ form. You can get this form by contacting the Eway team.

To view your preferred billing method or to change your stored Card details, log into you MyEway account and navigate to MyAccount > Account Profile > Edit Billing Details.

Phone our customer and tech support team Monday – Friday 5am – 5pm CST. Need answers faster? Check out our knowledge base which is open to all of our merchants.

Our friendly sales team is available Monday to Friday 6am to 4pm CST.

If you’re calling from overseas. Visit Global Payments for solutions in your local area. Visit: https://www.globalpaymentsinc.com/en-us/worldwide for details.