Active eWAY Merchant

Our multichannel and friendly team of experts are available to help support you at whatever stage you are at.

We love hearing from our customers, partners and anyone as passionate as we are about payments and eCommerce.

Get in touch If you need assistance, your local eWAY team are here to help.

Phone Us

Customer and Tech Support

Our support team is available Monday – Friday 10am – 8pm NZST.

Emergency tech support is also available 24 hours a day, 365 days of the year.



Our friendly Sales team are available Monday – Friday 10am – 8pm NZST (we are not open on Public Holidays).

Calling from overseas? Call +61 2 6175 3000 or visit Global Payments who have solutions in your local area, visit: for details.


Account Renewals

For any enquiries about Account Renewals, please contact our Renewals team between Monday – Friday 10:30am – 7pm NZST.

Email Us

Let’s start a conversation – you can email us any time, our inbox is checked during business hours.

Live Chat

Our Customer Care Specialists and Account Executives love to help our customers and partners by chatting right here on our website – where you can get an immediate response to your query. Just click on the chat window on the bottom left of this page, and you’ll see us ready to go.

For immediate response, live chat is available Monday to Friday 9am – 9pm NZST

Become an eWAY merchant today.

With 24/7 support, over 250 integrations and 20+ years experience - the team at eWAY are here to provide you with the leading all-in-one payments solution.