Keeping payment data secure

Merchant Trust Initiative

Get practical tools and knowledge to professionally manage your customers’ card details and enhance data security.

A hands-on program, designed for business owners

Understanding your obligations and responsibilities to manage cardholder data can be complex. Our Merchant Trust Initiative (MTI) program is designed to simplify the process with a toolkit to enhance how you handle data security and meet your PCI compliance requirements.


SecureTrust PCI Manager

Your own security portal

Your MTI membership provides you with a suite of learning material, tools, and one-on-one support for your business to become PCI compliant.  You will gain access to the SecureTrust PCI Manager tool which is packed with a range of features and tools to help your business attain PCI DSS compliance.

Easy to use portal

Easy to use portal

Our step-by-step guide takes you through how to process payments securely, highlighting which areas may need reviewing.

Endpoint protection

Endpoint protection

Endpoint protection is included in your MTI subscription and safeguards your hardware data against cybersecurity threats and viruses.

24/7 suppport

24/7 suppport

Help is available for the SecureTrust portal, completing your SAQ, or the included security tools.

Merchant Trust Initiative


Cyber Liability Insuance

Your MTI membership provides you with exclusive discount pricing on Cyber Liability insurance with Bizcover.

SecureTrust’s Platform

SecureTrust’s cybersecurity and PCI compliance platform includes access to vulnerability and network security tools, security awareness training and endpoint monitoring.

Get Started Video

Watch this video to get started with SecureTrust PCI Manager.

PCI DSS compliance is a shared responsibility

Payment Card Industry Data Security Standard compliance is a combined approach. See our infographic here to see if your business is secure.

Frequently Asked Questions

Read our most asked questions about our Merchant Trust Initative program.

The Payment Card Industry Data Security Standard (PCI-DSS) was created to ensure a consistent set of standards for the processing, handling and storing of sensitive credit card information.

If you complete a yearly assessment of your PCI DSS status using a Self-Assessment Questionnaire (SAQ) accurately, and your assessment shows you have no outstanding actions, then you are PCI-DSS compliant. If you have a portal or e-commerce website, this will include providing evidence of quarterly vulnerability scans from a PCI-SSC approved scanning vendor.

We have partnered with SecureTrust, a division of Trustwave, who are global leaders in cyber security and PCI compliance programs to deliver the Merchant Trust Initiative.

Eway is a Level 1 PCI DSS compliant business. However, prior to any data being entered into our systems, merchants have an obligation to protect card information. This is part of the reason we have launched the Merchant Trust Initiative – to educate and increase knowledge around these obligations to ensure better cybersecurity and data protection practices.

Fines for PCI DSS non-compliance can range from $5,000 to $100,000 per month per violation.

Every business that handles cards, from major enterprises to the smallest businesses, regardless of their size or transaction volume, must ensure they are compliant with the requirements in the PCI DSS. Not doing so may result in suspension from processing cards from certain providers. By staying compliant with PCI DSS requirements, you can be confident that you are doing the right thing by your customers.

It is mandatory for all merchants who accept credit cards to be compliant with the PCI Data Security Standard, and this applies regardless of size or how they accept payments. This is not just limited to completing a Self-Assessment Questionnaire (SAQ), but requires a number of steps and regular scans to ensure obligations are met. This is where the Merchant Trust Initiative helps you simplify the steps within the process. If you are already able to show your compliance from another provider, or choose to opt out, click here. The form will outline your obligations as a customer of Eway, so please ensure you understand and meet all these requirements prior to opting out.

Each of the card schemes have rules that apply to different members of the supply chain within the payment card industry. The following list from each of the card scheme members outlines their specific rules.

  • Visa MasterCard
  • American Express
  • Discover Financial Services
  • JCB International

You will have 12 months to complete your certification using the SecureTrust PCI Manager.

More about cybersecurity

Discover more about how we’re safeguarding data for you and your customers.

All In One Payment

All In One Payment

Everything you need to transact online.

Gateway Services

Gateway Services

Use your existing merchant bank account.

Enterprise Solutions

Enterprise Solutions

High volume pricing to suit your needs.