Anti-Spam Policy

Eway believes that the privacy of its users is of the utmost importance, and all efforts are made to ensure that any communications from eWAY are carried out to benefit our valued merchants.

Eway uses third-party tools for all mass email campaigns, allowing users to unsubscribe should they wish to no longer receive emails from us. These tools allow us to manage our email lists and ensure that once a user has unsubscribed they can no longer be contacted. These tools abide by anti-spam laws and make all efforts to ensure that any email communication is carried out to benefit recipients.

Eway adheres to the Australian Spam Act 2003 and regularly updates this policy in response to changes set by ACMA (Australian Communications and Media Authority)

Should you receive any communications from Eway and no longer wish to do so, please unsubscribe by sending an email to

Merchant Services Agreement

This Merchant Agreement applies when You, the Customer, as defined in the Terms and Conditions have your merchant account provided by Eway, and do not have a direct merchant relationship with an acquirer for use of the Services.

This Merchant Agreement should be read independently to the above Terms and Conditions.

Download the Merchant Services Agreement.